3 years of building Rasayel, a WhatsApp native platform for sales and customer support.
I joined Rasayel as founding product designer and gradually took on broader responsibilities in product strategy and team coordination. My work involved creating prototypes, product planning, and helping establish clearer direction when facing ambiguous challenges. During my three years there, I was involved in several redesign efforts and the development of many features (as you can see below), while learning to balance user needs with business objectives and always questioning the reasoning behind our decisions.